Privacy Policy

Last updated: January 2, 2026

SIMCO Electronics, and its subsidiaries, affiliates, and (“SIMCO Electronics”, “we”, “us” or “our”) are committed to protecting your privacy and ensuring you have a positive experience when you use our services, software products, instrument repair, visit our webpages, interact with us on social media, or attend a SIMCO Electronics sponsored event (collectively, the “Services”).

This Policy explains SIMCO Electronics’ practices when we process personal data as a “controller”, “business”, or other similar concept under applicable data protection and/or privacy laws. “Personal data” is information that relates to an identified or identifiable individual. “Process” or “processing” means any use of personal data including, transferring, collecting, recording, storing, using, analyzing, combining, disclosing, or deleting it.

Updates to this Policy and Supplemental Notices

This Policy may be updated periodically in our sole discretion. If we make any material changes to this Policy, we will notify you by posting an updated version of this Policy on our website and/or we may also send you other communications. It’s important that you review the Policy whenever we update it or you use the Services. You understand and agree that you will be deemed to have accepted the updated Policy if you continue to use our Services after the new Privacy Policy takes effect.

We may supplement this Policy with “just-in-time” notices, or other disclosures contained within or in connection with the provision of the Services, which may describe in more detail our personal data collection, use and sharing practices. Unless we say otherwise, such supplemental privacy notices will also govern how we may process the personal data in the context of that specific product or service.

What this Policy Covers

As mentioned above, this Policy applies to the personal data we process as a controller (the party that determines what personal data to collect and why). The personal data we collect depends on the context of your interactions with SIMCO Electronics and the choices you make, including the products and features you use. You may provide some of this personal data directly to us. In addition, we may automatically collect personal data as a result of your interactions and experiences with the Services. We may also obtain personal data about you from third parties.

This Policy does not apply to any of the personal data that we process on behalf of Simco Electronics’ customers (“Customer Data”). Our customers’ respective privacy policies govern the collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Policy. For example, when you use SIMCO Electronics’ Services through a SIMCO Electronics service management software account holder, such as your employer, the processing of Customer Data is determined and administered by that account holder under its privacy policies. If you have questions about how and why Customer Data is collected, the legal basis for processing, or requests regarding Customer Data, please refer to our customer’s privacy statement and direct your inquiries to the relevant customer.

Personal Data We Process & How We Use It

Some of the personal data we collect and our uses for personal data are set forth in the table below:

Types of Personal Data	Use Case	Legal Basis (as applicable for data subjects whose personal data is subject to data protection laws of the European Economic Area, Switzerland, and/or the United Kingdom)
Personal data related to website visitors including, but not limited to: Browser Type Cookie Information Geolocation Information IP Address Network Interaction History Website History	Analyze how our website is used so we can improve your experience. As set forth below in “Additional Uses of Personal Data”	Performance of a contract or steps taken at the request of the data subject prior to entering into a contract The processing is necessary for the purposes of our organization’s legitimate interests Consent (as applicable)
Personal data related to customers and prospects including, but not limited to: In-Session Information Purchasing Tendencies Contact Details Personal Email Work Phone Numbers Work Email Business Unit Division Company Entity Contract Type Job Title Role Line Reporting Manager Office Location Insurance Information Full Name Signature Audio Information Electronic Information Visual Information Email Activity Outreach and Inbound Activity Website Activity Social Media Account Social Media Contact Social Media History	Providing tailored information about our Services Marketing activities Sending marketing communications Training As set forth below in “Additional Uses of Personal Data”	Performance of a contract or steps taken at the request of the data subject prior to entering into a contract The processing is necessary for the purposes of our organization’s legitimate interests Consent (as applicable)
Personal data related to paid account holders including, but not limited to: User ID Team Line Reporting Manager Work Email Purchase Order Account Password Account Number Account Age Contract Type Credit Card Number Bank Account Number Bank Account Information	Manage leads/opportunities Manage customers and accounts Develop and manage sales proposals, bids, and quotes Manage sales orders As set forth below in “Additional Uses of Personal Data”	Performance of a contract or steps taken at the request of the data subject prior to entering into a contract The processing is necessary for the purposes of our organization’s legitimate interests The processing is necessary for compliance with a legal obligation Consent (as applicable)
Personal data collected in connection with our marketing efforts including, but not limited to: Data enrichment services (only in connection with Marketing Pages) Email marketing lists (where permitted under applicable law) Online Advertising Data Name Email address Employer (if applicable) Job Title (if applicable)	Marketing activities Sending marketing communications Providing tailored information about our Services As set forth below in “Additional Uses of Personal Data”	Performance of a contract or steps taken at the request of the data subject prior to entering into a contract The processing is necessary for the purposes of our organization’s legitimate interests Consent (as applicable)
Personal data processed when you communicate with us	As set forth below in “Additional Uses of Personal Data”	Performance of a contract or steps taken at the request of the data subject prior to entering into a contract The processing is necessary for the purposes of our organization’s legitimate interests Consent (as applicable)
Personal data processed in connection with surveys we administer	As set forth below in “Additional Uses of Personal Data”	The processing is necessary for the purposes of our organization’s legitimate interests
Personal data processed in connection with our interactive features including, but not limited to personal data that is processed via: Messaging and chat features Commenting functionalities Forums Blogs Social media pages	The processing is necessary for the purposes of our organization’s legitimate interests	Performance of a contract or steps taken at the request of the data subject prior to entering into a contract The processing is necessary for the purposes of our organization’s legitimate interests
Personal data processed in connection with SIMCO Electronics’ sponsored or co-sponsored events, conferences, trade shows, and other events including, but not limited to: Event title & details Name Email address Employer (if applicable) Job Title (if applicable)	Communicate with you about the event Run promotional activities Provide you with information and offers from us or event co-sponsors As set forth below in “Additional Uses of Personal Data”	Performance of a contract or steps taken at the request of the data subject prior to entering into a contract The processing is necessary for the purposes of our organization’s legitimate interests Consent (as applicable)
Personal data processed when you apply for or inquire about a job with SIMCO Electronics including, but not limited to: Application Resume/CV Cover letter Other related information	To assess your qualifications and otherwise process your application As set forth below in “Additional Uses of Personal Data”	Performance of a contract or steps taken at the request of the data subject prior to entering into a contract It is necessary for the purposes of our organization’s legitimate interests

Customer Content

Customer content is the “in-session” information you give us directly through your use of the Services, such as files, emails, logs, history, and any other information uploaded while using the Services.

We do not control the actions of anyone with whom you or any other Service user may choose to share information. Therefore, we cannot and do not guarantee that any customer content you or any user provides to the Services will not be viewed by unauthorized persons. Nor can SIMCO Electronics control the information a user may choose to share while using our Services. Although SIMCO Electronics account holders can set privacy options that limit access to certain areas of the Services, please be aware that no security measures are perfect or impenetrable and that we are not responsible for circumvention of any security measures contained on the Services. You should be cautious about the access you provide to others when using the Services, and the information you choose to share when using the Services.

Personal Data We Collect Automatically

We may collect personal data automatically when your use our Services:

Automatic Data Collection. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address ), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.

Cookies, Pixel Tags/Web Beacons, and Other Technologies. We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through your use of our Services.

Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.
Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

Our uses of these Technologies fall into the following general categories:

Strictly Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity and improve security or that allow you to make use of our functionality.
Performance-Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services (see Analytics below).
Advertising- or Targeting-Related. We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party websites.

See “Your Privacy Choices and Rights” below to understand your choices regarding these Technologies.

We may use Technologies and other third-party tools to process analytics data on our Services. Some of our analytics partners include:
Google Analytics. For more information, please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your personal data, please click here.
LinkedIn Analytics. For more information, please visit LinkedIn Analytics’ Privacy Policy. To learn more about how to opt-out of LinkedIn’s use of your personal data, please click here.

Personal Data Collected from Other Sources

We may obtain personal data about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as a third-party login service, we may collect information about you from that third-party application that you have made available via your privacy settings.

Additional Uses of Personal Data

Provide our Services. We use your personal data to fulfil our contract with you and provide you with our Services, such as:

Managing your information and accounts;
Providing access to certain areas, functionalities, and features of our Services;
Answering requests for customer or technical support;
Communicating with you about your account, activities on our Services, and policy changes; and
Processing your financial information and other payment methods for products or Services purchased.

Administrative Purposes. We use your personal data for various administrative purposes, such as:

Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
Measuring interest and engagement in our Services;
Improving, upgrading or enhancing our Services;
Developing new products and services;
Ensuring internal quality control and safety;
Authenticating and verifying individual identities, including requests to exercise your rights under this Policy;
Debugging to identify and repair errors with our Services;
Auditing relating to interactions, transactions and other compliance activities;
Enforcing our agreements and policies; and
Complying with our legal obligations.

Marketing our Products and Services. We may use personal data to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law.

If you have any questions about our marketing practices, you may contact us at any time as set forth in “How to Contact Us” below.

Consent. We may use personal data for other purposes that are clearly disclosed to you at the time you provide personal data or with your consent.

De-Identified and/or Aggregated Data. We may use personal data and other data about you to create de-identified and/or aggregated data, such as de-identified demographic data, de-identified location data, data about the device from which you access our Services, or other analyses we create.

How We Share Personal Data

We may share personal data in order to operate our business, including with companies, organizations, or individuals outside of SIMCO Electronics when one of the following circumstances applies:

With Vendors and Service Providers

We may share personal data with vendors and service providers that help us provide the Services and for SIMCO Electronics’ business purposes. Examples include public cloud vendors, carriers, billing, payment processor, and service providers for managing customer support tickets.

With Consent

We may share personal data with companies, organizations, individuals outside of SIMCO Electronics and others when we have consent from an individual (as applicable).

With Third Parties You Share or Interact With

Your personal data may be disclosed to third parties that you share or interact with using our Services.

With SIMCO Electronics’ Affiliates

We may share your personal data with our company affiliates.

With Advertising Partners

We may share your personal data with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.”

With SIMCO Electronics Partners

We may also share your personal data with business partners to provide you with a product or service you have requested or with business partners with whom we jointly offer products or services.

In Connection with Corporate Transactions

We may share personal data with actual or prospective acquirers, their representatives, and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of SIMCO Electronics’ business or assets, including in connection with bankruptcy or similar proceedings.

To Protect SIMCO Electronics or Others

We may access, preserve, and disclose any data we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

Your Privacy Choices and Rights

Email and Telephone Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our agreements or this Policy).

We process requests to be placed on do-not-contact lists within the timeframes required by applicable law.